I use Entourage for my email and like it except I have not been able to figure out two problems:
1. Certain emails (like from the High museum or The Writer's Almanac) containing HTML text come out in a mix of english and jibberish. If I "decrease font size" or "enlarge font size" it turns into all english. I tried opening these emails in mac's Mail and it is fine. How can I avoid toying with the font size?
2. When I forward an email like from Itunes it forwards as just text without the art. The only way around it is to somehow save it and send it as an attachment. How do I avoid that?
I DO have HTML format turned on.
For number 1 it sounds like an issue with Entourages HTML rendering. If you could forward to me (
[email protected]) one of the messages that'd help. One thing to check is the Read section of Entrouage's Preferences (Entourage menu -> Preferences -> Mail & News Preferences -> Read). Check what language you have selected for Default Character set. Mine is set to Western European (ISO). Try changing to Western European (Windows) and see if that makes a difference.
As for number 2, Entourage doesn't forward HTML very well. I believe it has to do with the formatting changes that forwarding makes. Your best bet is to forward as an attachment. It's an option under the Message menu (no keystroke which makes it annoying). The message shows up fine in Mail when I tested it, and it shows up fine in Outlook (although you have to open the attachment to see it).
Hopefully Office 2007 for Mac will resolve these issues. There are only a handfull of things that drive me nutty about Entourage. This is on that list (no out-of-office settings for the server is annoying too).
